President Uhuru Kenyatta has said Huduma Centres have saved the government Sh74 billion and served 24 million Kenyans since it was launched in 2013.
President Kenyatta, who was addressing participants at the 7th Africa Public Service Day at KICC, said Huduma Centres have made it easy for Kenyans to access public service.
“These centres offer over 104 different services with a customer satisfaction level of 95%,” the President said.
The centralized one-stop-shop for government services, currently has 52 outposts spread across the country bringing services closer to the people.
He said African governments need to be supported by a diligent, well-motivated and professional public service to enable national and individual prosperity.
The head of state underscored the importance of an effective public service to achieve sustainable development adding that public servants must put the nation before their own interests.
“This monumental task calls for unyielding commitment; clear and coherent vision; bold transformative leadership; and, above all else, promotion of integrity and “working hard” culture,” the President said.
President Kenyatta further said Africa is committed to finding uniquely African solutions to its own challenges.
“Ours must not be to copy-paste solutions adopted in other jurisdictions; instead, we must create answers tailor-made to answer the questions that Africa faces today and will face in the future,” Uhuru said.
The President urged governments across the continent to focus more on providing the youth with opportunities for employment, self-expression and innovation.
He specifically pitched for sustainable investments in education, technical and vocational skills development, access to start-up capital and a regulatory environment.
The conference is attended by Ministers and representatives from 35 African Union member states.
