Safaricom
Safaricom customers won’t be able to send money to unregistered M-Pesa users
By Ascah Mwango | 3 months ago
Safaricom has announced that unregistered M-Pesa users won’t be able to receive money effective Monday, February 5, 2024. In a press statement r...
KRA denies reports that M-Pesa accounts were being linked to their system during outage
By Francis Muli | 4 months ago
The Kenya Revenue Authority (KRA) has denied reports that M-Pesa accounts were being linked to its systems during an M-Pesa outage that occurred on Tu...
Safaricom announces 5-hour disruption of M-Pesa, Hustler Fund services
By Wycliffe Nyamasege | 11 months ago
Telecommunications provider Safaricom has announced a temporary system upgrade on Saturday, May 20, 2023, which will affect key services including mob...
Safaricom explains why users’ M-Pesa menus were ‘in operation’ without their knowledge
By Martin Oduor | 1 year ago
Safaricom came under pressure from Kenyans who noticed that their M-Pesa menus were initiating transactions without their knowledge. Former Tusker Pro...
Court blocks petition to stop Safaricom from introducing Bonga points expiry
By Martin Oduor | 1 year ago
The High Court has thwarted a petition to have Safaricom stopped from introducing an expiry date for its loyalty points popularly known as Bonga point...
Safaricom reduces airtime, data prices as Airtel erodes its market dominance
By Martin Oduor | 1 year ago
Safaricom has reduced PostPay prices for airtime and data amid fierce competition from its rival Airtel. In a statement on Monday, December 5, 2022, S...
Safaricom’s Bonga Points to start expiring in January 2023
By Francis Muli | 1 year ago
Safaricom has announced expiry time for its loyalty programme dubbed Bonga points effective October 28, 2022. In the telco’s updated terms and condi...
Safaricom hints at return of charges on banking transactions
By Francis Muli | 1 year ago
Safaricom has hinted that it might soon start charging banking transactions, two years after the charges were dropped due to Covid-19. While reporting...
Kenyans react as Safaricom switches off unregistered lines
By Naomi Njoroge | 2 years ago
Some of the Safaricom users woke up to suspended lines after missing the SIM registration deadline. In an earlier communication, all SIM cards were su...
Michael Joseph explains why he resigned as Safaricom board chair
By Francis Muli | 2 years ago
Safaricom founding CEO Michael Joseph has come out to reveal the reasons he decided to quit his plum job as the telco’s board chair. Joseph was ...