Kenyans seeking police clearance certificates will no longer be required to book a date to have their fingerprints taken, the Directorate of Criminal Investigations (DCI) has announced.
In a notice on Tuesday, February 21, 2023, DCI said the section that required Kenyans to book a date with the directorate has been removed from the e-citizen portal.
DCI asked applicants seeking the document formally known as "Good Conduct" certificate to visit their convenient fingerprinting centres with their printed C24 copies, payment vouchers and original ID cards.
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"For those choosing DCI Headquarters as their preferred centre, please note that PCC applicants access the fingerprinting facility between 7.00 am and 3.00 pm. After 3pm, only those within
the centre are served," DCI said.
City residents have also been encouraged to visit available Huduma Centres for the service.
"To avoid long queues, city dwellers are reminded that this service is equally available at the Huduma Centres," he added.
DCI further said once generated, the certificate remains on the e-citizen account for a period of six months after which it is pulled down.
"Applicants who seek to use the certificate for a longer period are advised to download and keep printed copies to avoid future frustrations," DCI stated.
The Police Clearance Certificate popular known as the Certificate of Good Conduct is an important document in Kenya.
Institutions use the certificate to verify an individual’s criminal record before consideration for, among others, employment opportunities.
