Safaricom announces free calls, data for customers as it marks 20 years

By Joel Muinde On Tue, 27 Oct, 2020 11:14 | < 1 min read
Safaricom PLC announced on social media Friday that the services will be interrupted as the company maintains its systems. [PHOTO | FILE]
Safaricom headquarters in Westlands, Nairobi. [PHOTO | FILE]

Safaricom customers are set to enjoy one free call of up to 20 minutes within the next 30 days starting tomorrow as the telco giant marks 20 years since it was launched.

In a statement to the press, the company said it will send its customers notification to alert them of their free calls.

“In the past two decades, Safaricom has grown from a telecommunication service provider to a technology company and our customers have been a key part of this journey. We are cognizant that technology and a data-driven economy can further support Kenya’s economic growth and these will be our launchpad for the next 20 years,” said Safaricom chief executive, Peter Ndegwa.

Customers who have been on the network for 20 years and those turning 20 this year will also receive a free 20GB data bundle valid for seven days, Safaricom said.

The telco said that it will focus on continuing its innovation tradition and simplification of its products and services.

“We plan to go beyond to new frontiers, be more present, more world-class, and enable new platforms to launch our SMEs into greater possibilities,” said Ndegwa.

For the next 30 days, a promotion dubbed [email protected] will enable customers to purchase 20 minutes of call time and 20MBs at Sh20.

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