Transport and Roads Cabinet Secretary (CS) Kipchumba Murkomen has defended why he visited the National Transport and Safety Authority (NTSA) headquarters on Friday.
This is after a section of Kenyans on social media platforms criticized the move noting that it proved how the system in the country is broken.
Taking to his official X account (formerly Twitter) Murkomen noted that he visited the institution's headquarters the pending duties were discharged as expected.
He also noted that despite not being an approach he wanted to take, he had to take matters into his own hands to fasten processes at the institution.
The CS who was responding to Central Banker Mohamed Wehliye's lamentations about the services at NTSA also assured Kenyans that all the processes would be sorted in the next two weeks.
"Everything will be sorted in the next two weeks. I have been patient with the institution but I had to press the reset button. Your friend @ahmednasirlaw is not very happy with that approach but I had to do it. I hope the move will restore sanity. It’s not my wish to micromanage but rebooting the system is my job,' he wrote.
Everything will be sorted in the next two weeks. I have been patient with the institution but I had to press the reset button. Your friend @ahmednasirlaw is not very happy with that approach but I had to do it. I hope the move will restore sanity. It’s not my wish to micromanage… https://t.co/9MWKFbstHd— KIPCHUMBA MURKOMEN, E.G.H (@kipmurkomen) September 25, 2023
Mohamed had complained that NTSA had asked to get his biometrics again despite having undergone a similar procedure when he first applied for his driver's license.
"I got my cool driver's license 3 years ago. Issued from @ntsa_kenya offices where all my biometrics were done. I have renewed it online and was hoping they will send the new DL to me. I have now been informed that new biometrics have to be done. Ni kama zile zingine zimepotea!" he wrote.
A section of the individuals such as city lawyer Ahmednassir Abullahi had expressed displeasure in Murkomen's visit to NTSA claiming that the move proves how the system in the country is broken.
"When you have two senior Cabinet Secretaries storming offices and work stations of clerks in their ministries and addressing mundane issues of driver's licences, logbooks, police clearance certificates, passports etc…issues routinely handled by entry-level clerks in the ministries…then you sadly realise that the system is broken and kenya is not delivering for the common man/woman.
"It is never the job of a minister (ok, I have never been one, but surely isn't it common sense!) to address these pressing but trivial issues of Wanjiku. They are 10 to 15 levels of officers between the ministers and the clerks they are supervising. What time will the ministers have to address important issues," the lawyer wrote.
When you have two senior Cabinet Secretaries storming offices and work stations of clerks in their ministries and addressing mundane issues of driver's licences, logbooks, police clearance certificates, passports etc...issues routinely handled by entry level clerks in the… pic.twitter.com/IBHivDIDjK— Ahmednasir Abdullahi SC (@ahmednasirlaw) September 24, 2023
