In a bid to foster its partnership with mobile communication service provider Safaricom, The Directorate of Criminal Investigations (DCI) has pledged to help the communication company curb the rampant fraud cases.
DCI TO SUPPORT SAFARICOM IN FRAUD INVESTIGATIONS
The Directorate of Criminal Investigations is committed to strengthening its partnership with mobile communication service provider Safaricom, as it offers its services to Kenyans.
This was said today by the Director of Criminal… pic.twitter.com/zyFWXYp7iu— DCI KENYA (@DCI_Kenya) June 21, 2023
Mr Mohamed Amin, Director of Criminal Investigations revealed this on Wednesday, June 21, 2023, when he received a team of Safaricom top administrators who had visited DCI headquarters.
Safaricom has been facing cases of fraud in the recent past with people reporting being conned like the famous Kamiti syndicate who have become a menace.
Another famous case was Sule's money case. The National Rainbow Coalition (NARC -Kenya) party leader Martha Karua faulted Safaricom for "failing to recover former Kenya Medical Association Chairman Andrew Suleh's money lost to fraudsters via M-Pesa.
In a tweet, Suleh complained that he had been conned via M-Pesa by "insiders at Safaricom who used a fake account on Twitter and a landline whose ownership was later changed," he wrote.
Karua tagged Safaricom's Chief Executive Officer Peter Ndengwa as she accused Safaricom of "not caring about the wellbeing of their customers".
According to Karua's tweet, Suleh lost Ksh100,000 to the fraudsters.
"Is this the very best you can do for a customer who lost Ksh100,000? No steps to help track the thieves or retrieve the money? We get it, we are on our own as your customers," the tweet read.
The DCI chief assured the delegation led by Mr James Kiama, the head of Route to Customer Safaricom PLC, of the Directorate's commitment to working closely with the mobile service provider, particularly in investigating fraud crimes perpetrated over its mobile phone network, during a meeting with the delegation.
“One of the strategies adopted is strengthening our information sharing platforms including social media, in order to create awareness and educate the public on crimes committed through mobile phone networks and how to detect or avoid them,” Amin said.
“In this regard, Safaricom supported the Directorate in printing its 7th edition of the quarterly DCI magazine, which was received at DCI headquarters Wednesday afternoon," he added
He stated that the newspaper is provided free of charge and is printed with the assistance of its stakeholders and partners, which include KCB, Equity Bank, and DTB Bank, among others.
Among those present at the meeting were DCI Deputy Director Ireri Kamwende and Director Liaison & Communication Tony Munga.
