Kenya National Examinations Council(KNEC) has issued an apology as candidates report frustrations in accessing Kenya Certificate of Primary Education (KCPE) results using shortcode 40054.
In an update, KNEC said the systems are down due to a technical hitch noting an announcement will be made once the issue has been sorted.
"We apologize for the delay in accessing KCPE 2023 results through the SMS code. We will update you once they are available on 40054. #KCPE2023 #kcpe2023results," KNEC stated.
Candidates have complained that they are unable to receive the results via SMS with the response reading; “Dear customer, the KCPE 2023 results are not available. Kindly try again later after the announcement.”
We apologize for the delay in accessing KCPE 2023 results through the SMS code. We will update you once they are available on 40054.#KCPE2023 #kcpe2023results— KNEC (@KNECKenya) November 23, 2023
The KCPE results were released on Thursday, November 23, 2023, morning by Education Cabinet Secretary Ezekiel Machogu.
This year, a total of 1.4 million students took the KCPE exams, marking the final cohort of Class Eight pupils to undertake the examination under the 8-4-4 system.
39 cohorts have sat these exams since inception in 1985, with two major reviews being made on the assessment tests used.