Kenya Airways has issued a notice warning passengers that the current flight schedule may experience disruptions in the coming weeks.
In a statement, the national carrier said the looming disruptions will occur due to challenges in the aircraft's spare parts global supply chain.
Kenya Airways' Managing Director and CEO, Allan Kilavuka explained that the challenges are leading to extended ground time of aircraft for maintenance.
This, according to the CEO, may lead to the grounding of one or more aircraft as part of the safety measures.
"In light of the increased demand for air travel during this festive season, we want to share some important information with you. Our current flight schedule may experience disruptions in the coming weeks mainly due to challenges in the aircraft spare parts global supply chain. These challenges are leading to an extended ground time of our aircraft for maintenance. Additionally, this may also lead to grounding one or more of our aircraft in line with our commitment to the highest level for safety and reliability of our operations," he added.
While noting that the disruptions may last two weeks, the CEO apologised to customers and assured them that the national carrier's team was working round the clock to ensure that the disruptions were minimized.
pic.twitter.com/vrvKGNGGLZ— Kenya Airways (@KenyaAirways) December 8, 2023
"We kindly ask that you check updates on any changes to your flight schedule by checking our website, contacting our Customer Excellency Centre (CEC) or our mobile app. We are committed to providing you with timely information and support to help you navigate these potential challenges.
"We anticipate that these circumstances may persist for approximately two weeks, and we want to thank you in advance for your understanding and patience during this time. Your safety and comfort are our top priorities, and we are dedicated to resolving these issues as quickly and efficiently as possible," Kilavuka added.
